Website Terms and Conditions
1. Introduction
Welcome to the Bland Inc website (“Website”).
These Website Terms and Conditions (“Terms”) govern your access to and use of the Website operated by Bland Inc (“Bland Inc”, “we”, “our”, or “us”).
By accessing or using this Website, you agree to be bound by these Terms. If you do not agree to these Terms, you should discontinue use of the Website immediately.
2. About Bland Inc
Bland Inc is a technology company providing Artificial Intelligence solutions, including but not limited to:
- AI Voice Agents
- AI Receptionists
- AI Customer Service Solutions
- AI Chatbots
- AI Business Automation
- Workflow Automation
- AI Consulting
- Custom AI Development
- Software Integration Services
3. Website Use
You agree to use this Website only for lawful purposes.
You may not:
- Use the Website in violation of any applicable law.
- Attempt to gain unauthorised access to our systems.
- Introduce malware, viruses, or harmful code.
- Interfere with the Website’s operation.
- Copy or scrape Website content without permission.
- Reverse engineer any software available through the Website.
- Use automated tools to collect information without our written consent.
We reserve the right to suspend or block access where misuse is suspected.
4. Intellectual Property
Unless otherwise stated, all content on this Website is the property of Bland Inc or its licensors.
This includes, but is not limited to:
- Logos
- Branding
- Graphics
- Website design
- Software
- AI systems
- Source code
- Documentation
- Text
- Images
- Videos
- Product names
- Service descriptions
These materials are protected by copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, publish, or commercially exploit any Website content without prior written permission from Bland Inc.
5. AI Services
Information provided through our AI systems is generated using machine learning technologies.
While we strive for accuracy, AI-generated outputs:
- May contain errors.
- May be incomplete.
- Should not be relied upon as legal, medical, financial, engineering, or professional advice.
- Should be reviewed by an appropriately qualified person before important decisions are made.
Users remain responsible for verifying AI-generated information.
6. Quotes and Proposals
Any quotation, proposal, pricing estimate, or project timeline displayed on the Website or provided electronically:
- Is for informational purposes only.
- Does not constitute a binding agreement.
- May be withdrawn or amended before acceptance.
- Is subject to a separate written agreement.
7. User Content
Where you submit information through contact forms, chatbots, AI voice agents, or other Website features, you confirm that:
- The information is accurate.
- You have the authority to provide it.
- It does not infringe any third-party rights.
- It does not contain unlawful or harmful material.
You grant Bland Inc the right to process such information solely for providing requested services and operating the Website.
8. Confidential Information
Information submitted through the Website should not include highly confidential, classified, or legally privileged information unless a separate confidentiality agreement has been executed.
Where confidential information is received, Bland Inc will use reasonable efforts to protect it.
9. Availability
We aim to keep the Website available at all times but do not guarantee uninterrupted access.
The Website may be unavailable due to:
- Maintenance
- System upgrades
- Technical failures
- Cybersecurity incidents
- Circumstances beyond our reasonable control
We reserve the right to modify, suspend, or discontinue any part of the Website without notice.
10. Third-Party Services
The Website may contain links to third-party websites or integrate with third-party platforms.
Bland Inc does not control or endorse third-party websites and is not responsible for their content, security, availability, or privacy practices.
Accessing third-party websites is at your own risk.
11. Privacy
Your use of the Website is also governed by our Privacy Policy.
By using the Website, you consent to the collection and processing of information as described in that policy.
12. Cookies
The Website uses cookies and similar technologies to improve functionality, security, and user experience.
You may disable cookies through your browser settings, although doing so may affect Website functionality.
13. Limitation of Liability
To the maximum extent permitted by law, Bland Inc shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from:
- Use of the Website.
- Inability to access the Website.
- Errors or omissions in Website content.
- AI-generated responses.
- Website downtime.
- Cybersecurity incidents.
- Third-party services.
- Loss of business, profits, revenue, goodwill, or data.
Your use of the Website is entirely at your own risk.
14. Indemnity
You agree to indemnify and hold harmless Bland Inc, its directors, employees, contractors, and affiliates from any claims, damages, losses, liabilities, costs, or expenses arising from:
- Your breach of these Terms.
- Your misuse of the Website.
- Your violation of any applicable law.
- Your infringement of any third-party rights.
15. Security
You must not attempt to compromise the security of the Website.
Prohibited activities include:
- Hacking
- Password attacks
- Denial-of-service attacks
- Malware distribution
- Automated vulnerability scanning without authorisation
- Circumventing security controls
Any such activity may be reported to the appropriate authorities.
16. Suspension or Termination
We reserve the right to suspend or terminate access to the Website without notice if we reasonably believe you have violated these Terms or applicable law.
17. Changes to These Terms
We may update these Terms from time to time.
Revised Terms will become effective upon publication on the Website.
Continued use of the Website constitutes acceptance of the updated Terms.
18. Governing Law
These Terms are governed by the laws of the Republic of South Africa.
Any disputes arising from these Terms shall be subject to the jurisdiction of the courts of South Africa.
19. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
20. Entire Agreement
These Terms, together with our Privacy Policy and any applicable service agreements, constitute the entire agreement relating to your use of the Website.
21. Contact Information
Bland Inc
Email: legal@blandinc.com
Website: www.blandinc.com
Business Hours: Monday to Friday, 08:00–17:00 (SAST)
By using this Website, you acknowledge that you have read, understood, and agree to be bound by these Website Terms and Conditions.